Glenview Public Library Meets its Strategic Plan Objectives and Provides an Exceptional Experience for All Users

Hilary Gabel, Communications Director, and Lindsey Dorfman, Executive Library Director, from Glenview Public Library, tell us how the library meets its strategic plan objectives and provides an exceptional experience for all its users. Glenview Public Library wanted their virtual library experience to be at the same level as the beautiful, well-resourced, and welcoming physical experience. To make this shift, the library moved away from its old and clunky website and changed its online catalog, events calendar, and email marketing tool. Hear details about the challenges they solved and all the new ways they can now communicate with their users online.