User testing is a great way to get specific (and sometimes unexpected!) feedback about your patrons’ experiences, preferences, and behaviors. 

By conducting user testing, libraries can identify areas of improvement and make changes to the design of the website, the way the information is shared, and so much more!

Ready to find out how to make the best possible online experiences for your patrons?

In this webinar, you will learn the following:

• Gain a better understanding of various user testing methods
• Discover how to utilize different user testing methods to improve your library’s website user experience
• See an in-depth look at some recent BiblioCommons user testing case studies

Speaker: